Sew-In Labels FAQ:
What is the turn around?
The turnaround time for custom personalised labels is approximately 3–5 business days.
This processing period commences once final artwork and order details have been approved. Shipping is not included in the stated turnaround time and will vary according to your chosen delivery method and destination. For bulk orders that exceed standard quantities, lead times may be longer; please contact us to obtain a tailored production and delivery schedule.
Orders may be subject to additional handling or rush fees if expedited processing is required.
What are the shipping options available?
We offer various shipping options to accommodate your needs. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for faster delivery. All shipping times are estimates and may vary based on your location and the shipping carrier. Local pick up is also available.
Where is Sew It In Labels located?
Sew It In Labels is based in Australia. Our location allows us to efficiently serve customers both locally and internationally, ensuring that your orders are processed and shipped promptly.
What types of products do you offer?
We specialize in high-quality sew-in labels designed to enhance your handmade creations, such as scrunchies and wristlets. Our labels are customizable, allowing you to reflect your unique brand identity in your sewing projects.
Can I customize my labels?
Yes, we offer customization options for our sew-in labels. You can choose the text, font, and color to create a label that perfectly represents your brand or personal style. Please refer to our customization guidelines for more details.
What is your return policy?
We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags attached. Personalized items are non-returnable. For more information on our return process, please refer to our refund policy.
How can I contact customer support?
You can reach our customer support team via email at contactus@sewitinlabels.com.au. We are here to assist you with any questions or concerns you may have regarding your order or our products.
Do you offer international shipping?
Yes, we offer international shipping to various countries. Shipping times and costs may vary based on the destination. Please check our shipping policy for more specific information regarding international orders.
What should I do if my order is damaged or incorrect?
If you receive a damaged or incorrect item, please contact us immediately at contactus@sewitinlabels.com.au. We will evaluate the issue and work to resolve it promptly.